Frequently Asked Questions
Everything you need to know about bringing Appointed into your home.
What is the typical shipping window for furniture orders?
Most in-stock items ship within 3-5 business days. For larger furniture pieces, our white-glove delivery service will contact you within 10 days to schedule a convenient delivery window.
Do you offer a warranty on your home decor and furniture?
Yes, all Appointed furniture comes with a limited one-year warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home goods?
We accept returns on non-custom items within 30 days of delivery. Items must be in original condition and packaging. Please note that a restocking fee may apply to oversized furniture.
Can I request fabric swatches before making a purchase?
Absolutely. We offer complimentary swatch kits for all our upholstery collections so you can experience the texture and color in your own lighting before committing.
Are your products sustainably sourced?
Sustainability is at our core. We partner with artisans who use FSC-certified woods, recycled metals, and low-VOC finishes to ensure your home is both beautiful and eco-friendly.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm to help you create your dream space on your own schedule.